The grand finale! Emily and Lea discuss the technical execution of ctrlclickcast.com’s mobile-friendly refresh. We chat about what it took to translate the design into a more modular, modern front-end as well as the challenges and process to upgrade the site to the latest version of ExpressionEngine. Tune in to find out more—plus a major announcement!
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
	Fitts's Law
	ARIA roles
	AblePlayer
	Starter Files
	Cloudflare
	Podtrac
	UTM tags
	ExpressionEngine native template partials
	DataGrab
	Assets
	Tagger
	Bloqs
	Stash
	Font Awesome
	Font Awesme
	The complete guide to SVG: the power of sprites
	Rick Springfield
	Andy Gibb
	Special Olympics
	Animal Humane New Mexico
	Joseph Oliveros Transcription
	Our sound editor Goran Krznaric's Email
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ctrlclickcast.com Mobile Refresh, Part 2

Tanzen’s Carrie Hane aims to demystify content strategy! We dive into how fundamental content strategy is to the success of a digital project — and ultimately, its organization! Carrie explains what to expect with content strategy, where it fits in a project life cycle, plus the value this strategy brings to designers, developers, and clients.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
	Tanzen Blog
	Tanzen Newsletter
	Designing Connected Content by Mike Atherton &amp; Carrie Hane
	Get Your Content Ready BEFORE the Redesign
	How I Use the Core Model to Create Better Web Content
	So You're Ready For a Content-First Design Process
	Content First – Design Last
	Smashing Magazine Content Strategy category
	UX Booth Content Strategy category
	NPR Donation Page
	Brain Traffic Blog
	Gather Content Blog
	Gadgetopia (focus on content management)
	Content Design by Sarah Richards
	The Content Strategy Toolkit by Meghan Casey
	Letting Go of the Words by Janice (Ginny) Redish
	Don’t Make Me Think by Steve Krug
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Content Strategy with Carrie Hane

The ExpressionEngine Community Association helped organize the last couple of EE Conferences — what else is in its future? EECA president TJ Draper explains their dreams for the EE community, advocating for education, as well as its overarching goals. Tune in for details on how you can get involved, too!
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
	ExpressionEngine Community Association (EECA)
	ExpressionEngine Conference
	EE Conf 2019 Golden Ticket
	ExpressionEngine Slack
	EE open source announcement
	Greenfield projects
	How to sell ExpressionEngine in a competitive situation - Lydia Chiu - 2018
	Anne of Green Gables
	Show Hope
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ExpressionEngine Community Association with TJ Draper

Why did it take 3 years to relaunch a modern, mobile-friendly ctrlclickcast.com? Lea and Emily dive into the business and logistical challenges in launching an internal project alongside client work. We chat about the plan and strategy we had 3 years ago, plus the content, IA and design process along the way. Tune in to hear insights on shifts we had to make to priorities and goals due to the delay.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
	CTRL+CLICK CAST on Spotify!
	WBENC Conference
	The .net Awards Podcast of the Year Top 10 of 2015
	JW Player
	Able Player
	Content Priority Guides
	Devon Sawa, Can I Keep You?
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ctrlclickcast.com Mobile Refresh, Part 1

At the end of last year, well-renowned digital agency Vector Media Group acquired the equally-renowned Happy Cog. Why? And what does it mean for our industry? We get the details from Vector partners Matt Weinberg and Stuart Henry, who explain how the idea of an acquisition evolved over time and how quickly the deal came together once decided. They share the nuances of reassuring both clients and staff, as well as the challenges of merging processes and services. We also get their perspective on the digital agency landscape, along with advice for other agencies that are considering joining forces.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
	Vector announcement
	Happy Cog announcement
	Businesswire press release
	Defy Ventures
	Make a Wish Foundation
	CTRL+CLICK CAST Instagram
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Vector Media Group’s Acquisition of Happy Cog with Matt Weinberg & Stuart Henry

We close 2018 with our annual Year in Review! What have we learned in tech, business and life this past year? We also share some fun faves to add to your watch, listen, read and play lists. Plus, special guest Erin Lewis is back to give a rundown on this year’s Rapidfire Questions. Spoiler: people have opinions about karaoke.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
	Craft Coding Challenge
	Twig
	Premiere Pro
	Premiere Gal
	Going Offline
	Street Smarts by Norm Brodsky
	Black Violin
	Marie Kondo
	Ellen Degeneres (Public Bathrooms bit)
	To All the Boys I’ve Loved Before
	Crazy Rich Asians
	Simon’s Cat
	Simon’s Cat Pop Time
	Lupe Fiasco’s Drogas Wave
	Show Your Work
	Lainey Gossip
	The Good Doctor
	Doogie Howser, MD
	The Power by Naomi Alderman
	Less by Andrew Sean Greer
	“The Heart” produced by Radiotopia
	The Heart “No” Series
	Anna Faris is Unqualified
	Ask a Manager
	Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman
	Haunting of Hill House
	After Effects
	Adobe XD
	Seven Nation Army by The White Stripes
	Rainbow Brite
	@ErnLew
	CTRL+CLICK CAST Instagram
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2018 Year in Review

Ups and downs in business are a given, but we don’t often talk about the downs. Without talking about our failures, though, how can we learn and find success in difficult times? So we’re giving you a peek behind the curtains at Bright Umbrella, sharing some of the business challenges we faced this year — including losing our largest client — and the changes we’re trying. No guaranteed solutions (just yet), but maybe we can all learn from each other!
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
      
    Become a #ctrlclickfan!
    Partners Counseling presentation at Owner Summit
    Demystifying the Web for Clients series
    Closing the Loop Email
    Craft Slack
    Bureau of Digital events
    Business Impact NW
    Ask a Manager
    Udemy
    Louder Than Ten Workshops
    Book Yourself Solid
    Never Split the Difference
    Extreme Ownership
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Dealing with Business Challenges

Compassion and perspective. These are two elements that lead design toward a more accessible and inclusive future, says Senior UX Architect Francis Rowland. We discuss how inclusive design principles help audiences with mental health struggles while improving everyone’s user experience.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Mind UK locator
	NHS mental health support locations
	Alastair Somerville
	Misuability worksheets
	A Web for Everyone by Sarah Horton / Whitney Quesenbery
	Microsoft's "Respecting Focus" booklet
	Inclusive Design Toolkit
	Accessible spaces - inclusion beyond screens (PDF) (Sigma)
	Kat Holmes and Mismatch design
	Design Patterns for Mental Health
	Kat Ely: The World is Designed for Men
	National Suicide Prevention Lifeline
	Veterans Crisis Line
	Substance Abuse and Mental Health Services Administration
	Behavioral Health Treatment Services Locator
	World Mental Health Day 2018
	Mental Illness Awareness Week
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Designing for People Struggling with Mental Health with Francis Rowland

Our jobs as designers and devs can sometimes lead to burnout, bad habits, stress and worse. Career counselor and author Gina DeLapa joins the show to share practical tips that can help us thrive at work! Gina details the importance of self care and shares examples of what it really looks like in practice. We also discuss the importance of boundaries and self-reflection to help manage workplace drama and deal with negative feedback.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Thriving at Work
	World Mental Health Day 2018
	Mental Illness Awareness Week
	The 5 Love Languages
	How Do I Find a Good Therapist
	HeartMath
	AutoSleep
	National Suicide Prevention Lifeline
	Veterans Crisis Line
	Substance Abuse and Mental Health Services Administration
	Behavioral Health Treatment Services Locator
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Thriving at Work with Gina DeLapa

Is your agency ready to hire its first employee? Friendly Design’s Ross Nover explains how his agency grew to eight full-time staff and why. We discuss business opportunities and time-saving, hiring vs. contracting out, plus the financial considerations involved when hiring. To help you decide whether to expand your staff, we share resources and advice on how to hire alongside its business benefits.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Owner Summit
	AIGA
	Bureau of Digital
	orgdesignfordesignorgs.com
	Debra by Beck
	Space Oddity by David Bowie
	The Good Place
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Biz Growth & Hiring with Ross Nover

Don’t let technology constrain your design flexibility! Travis Gertz joins the show to explain the importance of art direction and creativity when designing for digital experiences. He outlines some simple, practical ways to apply these nuances as well as larger-scale design flexibility. We discuss how to apply flexible design with Craft CMS, share other site examples that showcase editorial design, plus considerations with client workflow and technical performance realities.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
   
      
	Coax
	Design Machines
	Stripe’s website
	Twitter thread about MySpace, LiveJournal and NeoPets
	ProPublica
	Vox
	Lost Type Co-op
	Kenneth Ormandy
	Tofino typeface
	Politics of Design
	Graphic Idea Notebook
	Designing News
	Are we designers shamelessly good at self promotion?
	Practical typography
	Reusable Twig Template in Craft
	Turning Craft into an Editorial Design Machine
	Tailwind CSS
	Bass CSS
	Tachyons
	Design Anarchy
	Medium is the Massage
	Designing the editorial experience
	Square Circle Triangle
	Lateral Thinking Creativity Step by Step
	Editing by Design: For Designers, Art Directors, and Editors &mdash; the Classic Guide to Winning Readers
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Editorial Design in Craft CMS with Travis Gertz

From optimizing performance to enhancing the user experience, crafting a good offline web experience can be complicated! Front-end expert and author Jeremy Keith joins the show to make sense of service workers and progressive web apps. Jeremy details the technical aspects, as well as the more complicated UX considerations, and shares real-world examples of offline experiences with service workers.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Going Offline
	Securing Sites Made Them Less Accessible
	On HTTPS and Hard Questions
	Application Cache Is a Douchebag
	Fetch API
	Chrome Dino
	Introducing Background Sync	
	Cache API
	The Web App Manifest	
	Service worker resources
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Offline Web Experiences with Jeremy Keith

What is philanthropy tech? Technology Affinity Group Executive Director Chantal Forster gives real-world examples of technology affecting change in our communities. She shares the staggering $60B figure that goes into philanthropic efforts and how technology may be the way to put that to better use.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Technology Affinity Group (TAG)
	Number of foundations in the US 1990-2014
	Giving USA 2017: Total Charitable Donations
	Ralph C Wilson Jr Foundation
	Ford Foundation Public Interest Tech
	#publicinteresttech
	Pearce Family Foundation
	Rockefeller Foundation
	Kellogg Foundation
	Crown Family Foundation
	Tulsa Community Foundation
	Chicago Community Trust
	JPMorgan Chase & CO Global Philanthropy
	Box
	Dropbox
	G4G - GuideStar for Grant Applications
	State of Philanthrophy Tech survey
	Impact of Artificial Intelligence on Design & Dev
	IBM to release world’s largest annotation dataset for studying bias in facial analysis
	Soap dispenser doesn’t recognize dark skin
	Census 2020
	NTEN
	Beth Kanter
	Amy Sample Ward
	NTC conference
	Tag2018.org
	Eyes Without a Face by Billy Idol
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Philanthropy Tech with Chantal Forster

The service agreements you sign with your clients are more than just legal contracts. They are core to your business operations and client relationships. So you need to get them right! Lawyers Gabe Levine and Josh Barrett join the show to discuss what client services agreements like MSAs and SOWs need to include — specifically for creatives and digital agencies. They explain the importance of working with agreements that are custom to your services, as well as with a lawyer who understands those services. And they detail the Standard Agreement they created with Bureau of Digital, which is not only geared toward digital services but is free for anyone to use!
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Groundwork Legal
	CreateLegal
	Owner Summit 2018
	Owner Summit 2018: Bureau Standard Form of Agreement for Digital Services
	The Bureau Standard Form of Agreement for Digital Services
	Service Agreement Field Manual
Discount codes for Josh's Service Agreement Field Manual
	Digital PM Summit
	Bureau of Digital events
	Owner Summit 2019
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Standard Agreements for Digital Services with Gabe Levine & Josh Barrett

Design systems can be confusing, especially when people are still trying to define what it means! Adobe Design Engineer Sarah Federman stops by the show to explain what design systems are, why they’re important and the details in their actual creation. We explain how modularity is built in to design systems and how it’s evolved through the years. We touch on how crucial developers are to design systems, how to adapt design systems even for small teams, and share tips on explaining the time and costs saved when a design system is in place.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Adobe Spectrum
	Neopets
	single source of truth (SSOT)
	Sketch
	Adobe XD
	table stakes
	Dan Mall's Distinct Design Systems
	Yelp Styleguide
	Pattern Lab
	Fractal
	Brent Jackson's Styled System
	Redlines
	GitHub
	Danny Banks Style Dictionary
	Salesforce Theo Design Tokens
	Designing an App Using the Material Design Sticker Sheet
	React Native
	InVision Design Systems ebook
	Alla Kholmatova Designs Systems Book
	Abstract design version control
	React Sketch app
	HTML Sketch app
	Salesforce Lightning Design System
	Shopify Polaris
	GE’s Predix Design System
	Adele
	Figma
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Designing a Modular System with Sarah Federman

If you want to solve a problem, you need to first understand the problem. That’s why data is core to Black Tech Mecca’s City Assessment Framework, which is helping increase Black participation in Chicago’s tech industry. CEO Fabian Elliott joins the show to explain BTM’s mission and how they use data as the foundation for change. He details their holistic approach, focusing on education, corporate and entrepreneurship. He also shares how BTM’s framework and model can help other cities and communities, including the annual State of the Black Tech Ecosystem conference.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Black Tech Mecca (BTM)
	Black Tech Ecosystem
	DECA Inc
	The Mis-Education of the Negro
	State of the Black Tech Ecosystem
	Careless Whisper
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Democratizing Tech with Fabian Elliott

No matter how many upgrades and CMS migrations you go through, there are always issues. In Part 2 of this series, we tackle the technical planning, gotchas and QA of CMS upgrades and migrations. We stress the importance of setting the right expectations with clients, not taking one-click upgrades for granted, and share our tips on how to tackle the often painful process of upgrading or migrating to a new CMS.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	3 Signs It’s Time to Migrate to a New CMS
	Updating Statamic
	Migrating from Statamic 1
	Updating Craft 2
	Upgrading from Craft 2
	Updating ExpressionEngine 4
	Upgrading from ExpressionEngine 2
	Upgrading from ExpressionEngine 3
	Focus Lab’s EE Master Config
	Demystifying series
	Feed Me for Craft CMS
	Feed Me Migrating from ExpressionEngine
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CMS Upgrades & Migrations, Part 2

From formats and techniques to performance and automation, images on the web can be complicated! Front-end developer and performance expert Kitt Hodsden joins the show to make sense of today’s options — and help you choose the options that are best for your projects. Kitt explains the historical background of web images, along with future-forward options like WebP and WebM. She also shares resources to help with virtually any approach to images, then dives into the solutions that consistently work for her, including srcset, automating optimization and lazy loading.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Beyond Resizing: The Image Performance Checklist
	srcset
	WebP
	WebM
	MozJPEG
	Guetzli
	Pngcrush
	pngquant
	ImageOptim
	Gulp
	imagemin
	SVGOMG
	Imager for Craft
	RespImageLint
	New Relic
	Cloudinary
	Imgix
	sitespeed.io
	Tim Kadlec
	Addy Osmani
	Ilya (Grigorik)
	Optimizing Content Efficiency
	Optimizing Content Efficiency: Image Optimization
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The State of Web Images with Kitt Hodsden

Business development is the key to business success, but where to begin? Alex Mejias, Foster Made’s Director of Strategy and Business Development, joins to the show to explain the fundamentals of business development. We discuss the mindset required for business growth, the basic sales process plus how to qualify leads. We share both the small and larger agency perspective about growth and business dev, the challenges we face and the nuances to consider when filling your agency pipeline.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Owner Summit
	Blair Enns
	Win Without Pitching
	The Business Coalition for Justice
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Biz Dev Strategies 101 with Alex Mejias

How can we improve diversity in design leadership? Access. Access to resources, education, other designers … access to the knowledge that design is even a career to pursue in the first place. We chat with Microsoft’s Product Design &amp; Culture Lead Timothy Bardlavens about the lack diversity in the design industry and in leadership, in particular. We discuss the challenges of “diversity programs” that don’t actually deliver what people need, and how genuine leadership is needed for even grass-roots efforts to find success. He shares how basic access and radical transparency can be the start of change, but also reflects on the reality that change still seems to lie on the shoulders of the people who need it most.
      &lt; Download MP3 &gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt; Listen on ctrlclickcast.com &gt;
      
      Show Notes:
       
      
      
	Dear AIGA, Goodbye.
	Diversity &amp; Inclusion Taskforce
	Women Lead Initiative
	Gender Equity Toolkit
	Trevor Noah, Diversity And The Challenges Of Late Night In 2015
	Let Samantha Bee show you how to hire more women
	Why Women Don’t Apply for Jobs Unless They’re 100% Qualified
	‘I felt so alone’: What women at Microsoft face, and why many leave
	Julie (radical transparency)
	Design + Diversity
	Design + Diversity Fellowship
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