Eric leads people and operations at Morgan & Mallet International's New York office. Before joining M&M, he recruited software engineering interns at Google. In this episode, he talks candidates through what actually happens to a resume the moment it lands with a recruiter, and how AI is changing the application process in ways most candidates do not realize.Eric covers why location and longevity are the two things that get a resume filtered out fastest, how M&M is building an AI-assisted resume tool directly into its website with two routes both designed to make sure what reaches the recruiter is professional and complete, and why being honest on your resume is more important than ever when AI is involved. He also explains how M&M protects candidate data, what questions candidates should ask an agency before sharing their profile, and how to demonstrate the ability to think ahead, the quality that separates good household staff from exceptional household staff, in a first interview. Discover how our custom ATS is revolutionizing luxury staffing in the ATS blog post. For salary benchmarks across every role, download the Household Staff Annual Salary Report 2026. To understand why specialized expertise matters in luxury recruitment, see why family offices choose specialized household staffing agencies. Episode link: <a href="https://www.householdstaff.agency/podcast/new-rules-applying-jobs-ai-private-staff">https://www.householdstaff.agency/podcast/new-rules-applying-jobs-ai-private-staff</a> LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a>Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a> Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

The New Rules of Applying: AI, Recruiters, and Private Staff in 2026

Get the full episode here: <a href="https://www.householdstaff.agency/podcast/domestic-staff-pay-guide-2026">https://www.householdstaff.agency/podcast/domestic-staff-pay-guide-2026</a> Ever wondered what domestic staff earn around the world? Morgan Richez, co-founder of Morgan & Mallet, breaks down global salary trends in luxury household staffing. From his start as a butler in London to building an international agency, Morgan reveals why salaries are climbing and which countries pay the most. Learn about the candidate shortage affecting wealthy families and how to attract experienced staff in today's market. Discover practical insights about pay expectations across different roles and locations, plus why flexibility and career development keep household staff loyal long-term. Household Staff Services:<a href="https://www.householdstaff.agency/">Find Butler, Nanny, Housekeeper</a> <a href="https://www.householdstaff.agency/role/butler/">Butler Placement Services</a> <a href="https://www.householdstaff.agency/role/nanny/">International Nanny Jobs</a> <a href="https://www.householdstaff.agency/role/estate-manager/">Estate Manager Recruitment</a> Follow Morgan & Mallet:LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a>Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a>Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

What Domestic Staff Really Cost in 2026

Ellie Littlechild started out babysitting, built a career as a nanny in UHNW households across the UK and Dubai, and now recruits nannies for Morgan & Mallet International. In this episode, she shares everything candidates need to know about breaking into this world and staying in it. We cover:What a strong CV actually looks like for private household roles -- and the common mistakes that get candidates dismissed before the interview.How to show professionalism during trials and interviews with UHNW families, from how you dress to how you handle a question you are not expecting.Why emotional intelligence matters more than almost any other skill in a private household, and how to develop it.Ellie also covers the soft skills that make the biggest difference day to day, how to protect your own wellbeing in demanding roles, and why networking is one of the most underrated tools for building a career in this industry.Practical, honest, and told from real experience.Full episode available here: <a href="https://www.householdstaff.agency/podcasthow-to-become-a-nanny-for-uhnw-families">https://www.householdstaff.agency/podcast/how-to-become-a-nanny-for-uhnw-families</a> Useful resources:Browse open roles: <a href="https://www.householdstaff.agency/jobs/">https://www.householdstaff.agency/jobs/</a>Register as a candidate: <a href="https://www.householdstaff.agency/register-as-a-candidate/">https://www.householdstaff.agency/register-as-a-candidate/</a>Nanny jobs: <a href="https://www.householdstaff.agency/nanny-jobs/">https://www.householdstaff.agency/nanny-jobs/</a>Follow us: LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a> Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a> Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

How to Become a Nanny for UHNW Families

In this episode, Ben W speaks with Morgan Richez, co-founder of Morgan & Mallet Household, about how the recent Iran war has disrupted luxury household staffing across the Middle East. Morgan shares insights from his three and a half years living in Dubai and running M&M's regional office during this challenging period.Morgan explains how M&M adapted when expat clients fled Dubai while local families continued hiring. He discusses the travel restrictions that made it nearly impossible to move European and American candidates to the region, forcing the agency to temporarily close their Dubai office and allow remote work. Key take aways:• Household staffing demand from wealthy local families remains stable even during regional conflicts, while expat clients typically pause hiring and relocate temporarily. • European and American household staff now command higher salaries in Middle Eastern markets due to perceived risk and reduced candidate supply. • International staffing agencies benefit from geographic diversification, allowing them to shift focus between markets when regional disruptions occur.• Dubai serves as the central hub for Middle Eastern household staffing because most regional business owners maintain offices there regardless of their home country.• Chef positions experienced unexpected growth in demand during the Iran conflict, while butler and housekeeper requests remained steady. If you're considering international household staff placement, our guide on <a href="https://www.householdstaff.agency/taking-household-staff-abroad-legal-requirements/">taking household staff abroad</a> covers essential legal requirements. For insights on <a href="https://www.householdstaff.agency/working-for-wealthy-family-celebrity-vip-morgan-mallet-international-household-staffing-agency/">working with wealthy families</a> in challenging environments, our comprehensive resource explains what to expect. Episode link: <a href="https://www.householdstaff.agency/podcast/iran-war-impact-luxury-staffing">https://www.householdstaff.agency/podcast/iran-war-impact-luxury-staffing</a>LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a>Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a>Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

How the Iran War Has Impacted Luxury Staffing

Co-founder Laurine Mallet examines how recruitment strategies differ across four major European markets. From Paris's formal credentials and agency relationships to Monaco's exclusive networks, Brussels's international institutions, and Geneva's Swiss precision, she reveals the cultural and legal nuances that shape household staffing in each location. • Learn how each city operates at different paces with unique priorities, from Paris's prestigious but bureaucratic approach to Monaco's tight networks.• Understand the complex legal frameworks, including France's employee-protective laws, Belgium's dual legal systems, and Switzerland's cantonal variations. • Discover salary expectations across regions and why French employer contributions can be double the gross salary. Laurine discusses how language requirements vary by location, why domestic couples dominate French placements, and how geographic flexibility affects compensation.  She explains the trend from traditional specialist roles toward housekeepers and personal assistants, while sharing insights on taxation impacts and live-in versus live-out preferences across different markets. For understanding international employment complexities, review our guide on <a href="https://www.householdstaff.agency/taking-household-staff-abroad-legal-requirements/">taking household staff abroad and legal requirements</a>. To explore domestic couple market dynamics, read our analysis of <a href="https://www.householdstaff.agency/domestic-couple-market-trends/">domestic couple trends across European markets</a>. For professional development guidance, check our <a href="https://www.householdstaff.agency/butler/training-and-qualifications/">butler training and qualifications overview</a>. Episode link: <a href="https://www.householdstaff.agency/podcast/recruiting-paris-monaco-brussels-geneva">https://www.householdstaff.agency/podcast/recruiting-paris-monaco-brussels-geneva</a> LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a> Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a> Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

Recruiting in Paris, Monaco, Brussels and Geneva

Rachel Dixon, a specialist recruiter with four years at Morgan & Mallet International, shares her candid insights into London's domestic staffing market.She discusses how Brexit has reshaped the candidate pool, why clients increasingly demand all-rounders, and the realities of recruiting for ultra-high-net-worth families in the UK capital.• Learn how Brexit reduced the flow of European candidates and changed London's staffing landscape.• Discover why families now prefer versatile staff who can cook, clean, and handle PA tasks over traditional single-role specialists.• Understand the extensive vetting process behind every three-candidate shortlist, including background checks and reference calls.For guidance on interviewing potential household staff, explore our <a href="https://www.householdstaff.agency/butler/interview-questions/">comprehensive butler interview questions guide</a>.To understand current compensation expectations, review <a href="https://www.householdstaff.agency/pricing-hire-a-butler/">butler hiring costs and salary ranges</a>.For benchmarking across all household roles, check the <a href="https://www.householdstaff.agency/texas/">salary data for household staff positions</a>. Episode link: <a href="https://www.householdstaff.agency/podcast/hiring-household-staff-london-recruiter-guide">https://www.householdstaff.agency/podcast/hiring-household-staff-london-recruiter-guide</a>LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a>Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a> Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

Hiring Household Staff in London: A Recruiter's Honest Guide

Eric leads people and operations at Morgan & Mallet International's New York office. Before joining M&M, he recruited software engineering interns at Google.  In this episode, he sits down with Ben W to explain how AI is actually being used inside M&M's recruitment process, and where humans will always stay in charge. In this episode:Why AI is a tool, not a decision-maker, and why the most important part of matching a candidate to a UHNW household will always require a human recruiter who can read the room.How M&M is using AI to help candidates build professional resumes directly through the agency's website, and what that means for the quality of applications clients receive.What principals should be asking their agency about AI right now.Eric also covers how AI is being used to generate legally compliant reference check questions tailored to each job description, why candidates can lie on a resume in ways that AI will never catch, and what the next two to three years of AI in luxury recruitment actually looks like. Episode link: <a href="https://www.householdstaff.agency/podcast/vetting-age-of-ai-principals-hiring">https://www.householdstaff.agency/podcast/vetting-age-of-ai-principals-hiring</a>Discover how our custom ATS is revolutionizing luxury staffing in the <a href="https://www.householdstaff.agency/custom-ats-luxury-household-staffing/">ATS blog post</a>. For salary benchmarks across every role, download the <a href="https://www.householdstaff.agency/household-staff-annual-report/">Household Staff Annual Salary Report 2026</a>, and to browse all the roles Morgan & Mallet recruits for, visit our <a href="https://www.householdstaff.agency/jobs/">roles we fill</a> page. Follow us: LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a> Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a> Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

Vetting in the Age of AI: What Principals Need to Know Before They Hire

Join Ben Washington as he interviews Stephanie Berton, a Morgan & Mallet recruiter who spent 10 years working as a stewardess on luxury yachts before transitioning into household staff recruitment. Stephanie shares fascinating insights from her maritime career and explains how those experiences now help her connect ultra-high-net-worth families with exceptional household staff. • How 10 years working on luxury yachts prepared Stephanie for recruiting household staff.• What separates great clients from difficult ones in the luxury recruitment process. • Key differences between yacht crew culture and estate household culture. This episode offers rare insights into the luxury recruitment world from someone who has lived on both sides.  Whether you are considering household staff or curious about the yacht industry, Stephanie's story provides valuable perspective on working with ultra-wealthy families. Episode link: <a href="https://www.householdstaff.agency/podcast/yacht-decks-household-recruitment-stephanie-berton">https://www.householdstaff.agency/podcast/yacht-decks-household-recruitment-stephanie-berton</a> If you are considering hiring household staff, learn about the benefits of using a specialized agency versus direct recruitment. For insights into how ultra-wealthy families approach staffing, read about why family offices choose professional household staffing agencies. Discover how modern recruitment technology is transforming luxury household staffing through custom applicant tracking systems. LinkedIn: <a href="https://www.linkedin.com/company/morgan-mallet-international">https://www.linkedin.com/company/morgan-mallet-international</a> Facebook: <a href="https://www.facebook.com/MorganAndMallet/">https://www.facebook.com/MorganAndMallet/</a> Instagram: <a href="https://www.instagram.com/morgan_mallet/">https://www.instagram.com/morgan_mallet/</a>

From Yacht Decks to Household Recruitment with Stephanie Berton

Runet van Heerden spent years working as a private chef and personal trainer for ultra-high-net-worth families in Dubai. Now she recruits for Morgan & Mallet International. In this episode, she shares what she learned on both sides of the door.In this episode:Why the perfect candidate on paper is rarely the perfect candidate in a household, and what really determines fit.What the best employers do differently, and how clear expectations directly affect the quality of service you receive.How Runet spots passion in an interview, and why it matters more than a polished resume.Runet brings a perspective most recruiters cannot: she has cooked in those kitchens, lived that lifestyle, and understands what UHNW families actually need before they can articulate it themselves. If you are thinking about hiring a private chef or wellness professional, this episode will change how you approach the search.Episode link:<a href="https://www.householdstaff.agency/podcast/private-chef-to-recruiter-clients"> https://www.householdstaff.agency/podcast/private-chef-to-recruiter-clients</a>Useful resources:Hire a private chef:<a href="https://www.householdstaff.agency/hire-a-private-chef/"> </a><a href="https://www.householdstaff.agency/private-chef/">https://www.householdstaff.agency/private-chef/</a>Hire staff in Dubai:<a href="https://www.householdstaff.agency/hire-household-staff-in-dubai/"> </a><a href="https://www.householdstaff.agency/uae/dubai/">https://www.householdstaff.agency/uae/dubai/</a>Household Staff Annual Salary Report 2026:<a href="https://www.householdstaff.agency/household-staff-annual-report/"> https://www.householdstaff.agency/household-staff-annual-report/</a>Follow us: LinkedIn:<a href="https://www.linkedin.com/company/morgan-mallet-international"> https://www.linkedin.com/company/morgan-mallet-international</a> Facebook:<a href="https://www.facebook.com/MorganAndMallet/"> https://www.facebook.com/MorganAndMallet/</a> Instagram:<a href="https://www.instagram.com/morgan_mallet/"> https://www.instagram.com/morgan_mallet/</a>

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