This bonus episode is from the Radical Respect podcast with Kim Scott and Wesley Faulkner based on Kim's forthcoming book, Radical Respect: How to Work Together Better. On this episode, Kim and Wesley talk to workplace culture expert Denise Hamilton about her new book, Indivisible: How to Forge Our Differences into a Stronger Future. Denise reads passages from her book, prompting some real conversations. Are you trying to figure out how to prepare for this election year mentally? Denise's new book will help you! Plus catch Kim and Wesley Live at SXSW on March 8th!Denise Hamilton is the founder and CEO of WatchHerWork, a digital learning platform for professional women, and All Hands Group, a workplace culture consultancy. As an in-demand speaker and facilitator, she has consulted for and presented to dozens of Fortune 500 companies, including GE, Apple, IBM, Shell, BP, and Meta. Her thought leadership has been featured in Harvard Business Review, Morning Joe, FOX, Bloomberg, s+b, and Newsweek and she is a regular contributor to MIT Sloan Management Review. watchherwork.comChaptersWorkplace culture and diversity with author Denise Hamilton. (0:00)Racial disparities in maternal mortality rate in the US. (01:22)Gender disparities in medical research and treatment. (05:07)Race, power dynamics in healthcare, and personal experiences. (08:07)Race, empathy, and personal responsibility. (14:11)Racism and compassion in society. (21:44)Police brutality, language, and solidarity. (26:29)Police power and accountability. (32:29)The impact of capitalism and personal responsibility on mental health. (39:52)Political polarization and the importance of empathy. (46:36)Watch the video of this episode &gt;&gt;Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Radical Respect — Indivisible

Sixty percent of employers will reportedly send employees to “office etiquette” training in 2024. Whether it’s folks returning to the office after years of working remotely, or recent college grads without office experience — apparently people don’t know how to act around one another anymore. The team discusses the impact of decreased human interactions and the need to establish office behavior norms. Kim, Brandi and Jason also emphasize the importance of open communication and creating explicit norms, especially in hybrid and remote work environments. And if you work in person, don't touch other people's keyboards or drop Dorito crumbs onto their desks. Get all the show notes and resources at RadicalCandor.com/podcastChapters00:00 Introduction05:08 Challenges of Returning to the Office10:27 Creating Norms for Office Spaces14:54 The Challenge of Remote Work19:30 Setting Norms for Hybrid Teams32:21 Addressing Time Zone Challenges39:18 The Goal of Radical Candor: Connecting Through Conversation40:21 Bottoms Up Norm Setting vs Top Down Rulemaking41:21 Inefficiency as a Path to Efficiency43:31 Radical Candor ChecklistFollow UsInstagramTikTokLinkedInYouTubeFacebookX Email us: podcast@radicalcandor.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Etiquette at Work 6 | 9

Common human decency is something everyone deserves, but not everyone gets. Especially at work. Kim and Amy discuss a case study Kim learned about during a recent visit to Harvard Business School. In this case, the co-founders of CloudFlare considered the implications of five employees' resignations over the prior three months and whether or not the resignations were symptomatic of bigger issues with CloudFlare's culture and management processes. The HBS alums then put on their case study hats as they explore the recent attention CloudFlare has received for its poor handling of layoffs after Brittany Pietsch filmed her own layoff and it subsequently went viral on TikTok. Get all of the show notes and resources at RadicalCandor.com/podcast.Follow UsInstagramTikTokLinkedInYouTubeFacebookXEpisode SummaryThe effectiveness of case studies in business education. 00:00Business case analysis and decision-making. 04:31Work culture and management practices in a tech startup. 09:58Workplace layoffs and accountability. 18:14Workplace layoffs and performance evaluations. 24:04Layoffs, performance management, and HR practices. 30:19Firing employees and accountability in the workplace. 38:38Leadership mistakes and feedback. 45:13Effective feedback and criticism in the workplace. 52:50Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

The Case for Common Human Decency 6 | 8

You've heard us say often that it's important to praise your employees in public (if they're comfortable with it) but to always give criticism in private. While there is almost always something for others to learn from an individual's mistake, criticizing or shaming them in public has been shown to make the person more likely to hide mistakes in the future, hurting them and the company. So how can we separate and honor our concern for the individual with the needs of the team? Get all the show notes and resources at RadicalCandor.com/podcast.Follow UsInstagramTikTokLinkedInYouTubeFacebookXBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Don't Criticize Your Employees In Public 6 | 7

For a podcast about communication at work, we sometimes use corporate jargon that doesn't always make sense—even to us. We disagree about corporate speak and what it means. Case in point, managing out. What does managing out mean? How do you know if you're being managed out? There’s definitely some misalignment on what “managing people out” means versus what it’s supposed to mean — maybe we need a new word. According to the business dictionary Jargonism, The definition of Managing Someone Out is, “The practice of giving an employee undesirable tasks, so that the employee leaves a company voluntarily.” It means something else to Kim, and Brandi thinks "managing out" is a term rife with manipulative insincerity. Listen to the conversation then let us know what you think about managing out!Get all the resources and show notes at RadicalCandor.com/podcastRelated ContentRadical Candor Podcast: Absentee Management Vs. Quiet Firing4 Things To Do When Firing Someone What Leaders Can Learn About “In-Group” Dynamics to Prevent Workplace MobbingBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

What Does Managing Out Mean? 6 | 6

Learn how the shift from command and control to a culture focused on collaboration. Stephen M.R. Covey joins us for our first Radically Candid Conversation of 2024 to discuss how trust-and-inspire leadership leads to happier teams, improved retention, increased productivity, and improved company culture because telling people what to do doesn't work.Get all of the show notes at RadicalCandor.com/podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Trust and Inspire With Stephen M.R. Covey 6 | 5

Loud laborers talk big about their projects at work while accomplishing very little. Join us to explore the characteristics of these self-proclaimed workplace heroes, as they often gravitate toward tasks that boost visibility rather than genuine productivity. Discover the impact of "loud laborers" on team dynamics and how to navigate this common workplace scenario. Don't miss out on this insightful discussion shedding light on the not-so-quiet world of office chatter! Get all of the show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Loud Laborers: All Talk, No Action 6 | 4

Hey there you introvert in an extrovert culture — we see you! Extroverts are often overrepresented on management teams and many leaders are unsure how to coach, give feedback to, and advocate for a thoughtful introverted employee in a culture where multi-tasking extroverts are rewarded. On this episode of the Radical Candor podcast, Kim, Jason and Amy answer a listener's question about how to communicate the unseen efforts and accomplishments of introverted employees to senior management.View all of the show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Elevating Introverts at Work 6 | 3

Managers are burned out AF. A boss’s job is to guide a team to achieve results. However, in the current landscape of constant disruptions, this job is feeling impossible for some managers. What’s more, disengaged managers lead to disengaged teams. Is all hope lost? Kim, Amy and Jason weigh in.Get all of the show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Managers are Burned Out, too 6 | 2

What makes a good story and why do leaders need to know? Kim and Amy discuss storytelling at work, how our brains are wired for stories and why Kim focuses so much on stories in Radical Candor. Get all the show notes and resources at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Storytelling at Work 6 | 1

Holiday communication with your family can be rife with stress. But you can survive it by practicing Radical Candor with your nearest and dearest. this holiday season to avoid defaulting to Obnoxious Aggression, Manipulative Insincerity or Ruinous Empathy.Get all of the show notes and resources at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Surviving Holiday Communication With Your Family 5 | 30

The team explores a year-end management dilemma — how to fairly evaluate a hot potato employee who's been bounced from team to team and manager to manager. They also reveal why everyone needs an "I love me" folder. Get the complete show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

A 'Hot Potato' Management Dilemma 5 | 29

Learn how to identify the elephant in the room when a direct report's performance isn't meeting expectations. Kim and Jason roleplay how to be kind and clear when delivering feedback to someone who'd rather not hear it. While it can be tempting to default to Ruinous Empathy, the team explains why it's important to double down on the challenge directly axis of Radical Candor instead.Read the show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Identify the Elephant 5 | 28

Can a “nice” workplace culture be as toxic as an abusive one? This past summer, our content intern Katie Bartlett (hi Katie!) wrote a piece about the workplace culture trend toward “niceness” investigating whether or not prioritizing “nice” feedback that’s full of vague platitudes over specific and sincere feedback that could make people uncomfortable is harmful. Is toxic positivity Ruinous Empathy or Manipulative Insincerity? Perhaps it's both.Read the show notes RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Toxic Positivity at Work 5 | 27

Management expert and former Twitter CEO Dick Costolo joins Kim for Managerial Musings. Kim and Dick answer listener questions, read between the lines and offer advice for your trickiest workplace problems. Get the show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Managerial Musings With Dick Costolo 5 | 26

Should you become a manager? For folks who thrive on building a team and guiding others to achieve results, becoming a manager may be a dream come true. On the other hand, management could be a nightmare for high-performing individual contributors who are experts in their fields but have a low frustration tolerance for herding cats. How do you know if management is right for you? Kim and Jason discuss their paths to management.Get the show notes at RadicalCandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Is Being a Manager Right for Me? 5 | 25

The group talks about the making of MasterClass, strategies for managing cross-functional teams and how to get everyone home in time for dinner. Kim, Jason and Amy welcome two very special guests, Ezra Rose and Davis Carter. Ezra and Davis were integral in the production of the Radical Candor Sessions by MasterClass. Get the show notes at RadicalCandpr.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Making Masterclass — Radically Candid Conversations 5 | 24

Feedback vs. feedforward — both of these words are well-intentioned euphemisms that tend toward either Ruinous Empathy or Manipulative Insincerity. On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss the trend of prioritizing future-focused feedforward over backward-looking feedback. Kim has strong opinions on the words "feedforward" and "feedback." Tune in to find out why one word makes Kim want to put her hands over her ears and the other makes her want to throw up in her mouth. Get all the show notes and resources at radicalcandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

We Have Some Feedback About Feedforward 5 | 23

In times of trauma, it’s all about care personally. This is not the moment to challenge directly. Or to make policy pronouncements, especially if that’s not your job. On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss leading with compassion amid the chaos and catastrophe in Israel and Gaza.See the show notes at radicalcandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Leading With Compassion 5 | 22

Peloton and TODAY show contributor Ally LoveI is here! If you're the boss, it all starts with you. For better or worse, a boss establishes the tone and sets the standard for everything that follows. On this episode of the Radical Candor podcast, Ally Love shares how Radical Candor can help you boss up and increase your confidence at work, the best #RadyCandy she got from her husband, a few of her favorite things and so much more! You're def gonna want to download and favorite this one.Get all the resources and show notes at radicalcandor.com/podcastBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Get Started

Download the App